Business Accelerator Service Boot camp
(This ain’t your 12 year old sleep-over camp)
3 Day Expedition at Disney’s Contemporary Resort in Orlando, Florida
October 20, 21 and 22 2022
Get the Unfair Advantage Over Your Competitors!
Imagine, if you will, commanding prices 2x, 5x, 7x or even 10x your closest competitor and your clients ecstatically, cheerfully and willingly giving you money and don’t even think twice about it. Price resistance is eliminated
Have you ever been to Disney? If so you will immediately relate to this story. If not (what the heck are you waiting for?!), it will paint a perfect picture for you. In the Animal Kingdom Park, the cast members who sell the trinkets, clothes and merchandise are trained to engage the park guests in “play”. The guy selling the giant inflatable balls for $79.00 (which can be purchased at Wal-Mart for about 5 bucks) will bounce the ball to you as you walk by. You of course bounce it back. The guy then bounces it to one of your kids, who bounces it to a sister, back to the guy, finally somehow the ball mysteriously ends up in your hands and the guy just whacked your credit card for the 79 bucks. What? Huh?
Imagine, if you will, your clients or patients becoming your all-powerful marketing force, creating such buzz and excitement that you can actually pick, choose and approve your clients before you ever meet them.
The main job of any advertising or marketing piece is to attract clients and prospects to your business, right? Well, not exactly. You want your marketing to attract your perfect client and compel them to take an action (like coming in for a consultation or calling to order your product). But you also want your marketing to sift, sort and screen out those who are not desirable prospects. Your marketing must REPEL those who would make a poor client. Those that would nickel and dime you, complain about price, or not have the financial where-with-all to even pay. Why would you waste your precious time even entertaining the thought of working with them?
Imagine, if you will, being the one business in your city or town whose legendary service is raved about like a 10 year old just returning from Walt Disney World. Imagine, if you could generate “walk-onburning-coals” client loyalty like Disney does. Imagine, if you will, clients and patients who look forward to seeing you and are delighted every step of the way through your service who will stay with you for a LIFETIME.
In a Harvard Business Review Article on customer loyalty, the authors presented evidence showing that satisfied customers (on a scale or 1-5) who only score the business a four are six times more likely to defect than a customer who scores a five. To put it another way, there is a six-fold increase in customer loyalty between the fours and fives. Disney does not present guest satisfaction scores to its cast members; it only shares the percentage of guests who rate it a five. You see, Disney does not measure satisfaction, it measures loyalty. Loyalty is the only fortification and safeguard any business has when up against the competition who want to steal your hard earned clients.
Over 25 million guests visit Walt Disney World each year, spending billions of dollars in order to experience Disney’s magic.
And over EIGHTY percent of those guests have been there before!
Generating fierce and passionate client (guest) loyalty is at the heart of Disney World’s business strategy and that same strategy can be easily implemented in your business.
Imagine no longer… You too can have a Mickey Mouse Business
Hi, I am Vance Morris, a 10 year Disney Resort Executive Management Alumnus revealing the secrets behind the Disney Service Culture, Processes and Direct Response Marketing through my method and technique; Systematic MAGIC™.
“I only hope that we don't lose sight of one thing - that it was all started by a mouse.”
Walt Disney
You see, I spent 10 years working for the mouse at Walt Disney World in Orlando Florida. I started my career at Disney on the Opening Team of the Yacht & Beach Club Resorts, and progressed through the management ranks as a Night Club Manager at Pleasure Island, Service Trainer aboard the Empress Lily, and on the revitalization team of the Contemporary Resort in the mid-90’s. It was at the Contemporary that I got my crowning achievement, Designing, Opening and Operating Chef Mickey’s, Disney’s flagship Character Dining Experience.
After leaving Disney, (yes people do leave) I utilized my skills to rescue or improve many of America’s companies and government agencies. Clients included Legal Seafoods, Tyson, NASA, Rain Forest Café, Compass Group, The Executive Office of the President of the United States, The Smithsonian and the Kennedy Center for the Performing Arts.
Tiring of corporate life, I opened my own Bricks & Mortar Business in 2007. After meteoric growth of my service business, other entrepreneurs began to seek me out for advice and counsel. This spawned my next business, Deliver Service Now!, consulting and coaching other companies on how to create and implement Disney style service and then apply Direct Response Marketing to profit from it.
I have shared the stage with many of the premier marketers and service professionals in the world; Dan Kennedy, Joe Polish, Bob Brown, Lou Ferrigno, Dean Jackson, Charles Henning, Lee Cockerell, and Meg Crofton.
In 2015 I was awarded Marketer of the year and in 2014 was awarded winner of Dan Kennedy’s international marketing competition. In both 2013 & 2014 I was a Diamond Marketer of the Year finalist.
I now conduct intensive interactive 3 day “in-the-parks” workshops designed to reveal the secrets that the Walt Disney Company uses on a daily basis to create happiness for guests and profits for shareholders. You will get the exact model (Strategies, Tactics and Workbooks) that I used to manage and design some of Disney’s iconic restaurants and attractions that delivered world class service and profitability.
Discover how a fanatical attention to detail creates a consistent, successful environment for your employees, guests and patients.
Unvarnished Behind the Scenes Service and Profit Truths
(not found in a Disney Institute seminar)
Now before you think that I am about to bash my former employer… No such luck. To begin with, The Disney Institute is a fine training facility. They share the Disney Philosophies, Norms, Mores and such, but many times it has been sanitized for public consumption. I hold nothing back.
During this 3 day boot camp you will begin creating YOUR Disney Style Service and marketing blueprint, based on my in the trenches experience in the Disney resorts. My Systematic MAGIC™ method of creating and implementing a profitable and life-style altering system is designed so that ANY level of employee can grasp and embrace the methods.
“I worked with Vance Morris to create an incredible Disney Service Boot Camp event for my clients and members in early childhood education. We not only sold out the event from stage in just a few minutes, we oversold it to the point where we had to add another trip! The seminar itself was a unique blend of "classroom" time mixed with onsite tours of both Magic Kingdom and Epcot. The group really loved this blend, and they learned a ton from Vance and his material. This was such a hit, we are planning another trip for the future. Vance is great to work with and everything was "turn key" for me as the host, which was greatly appreciated. If you're looking for an easy, high value, and fun event for your niche, this is a home run.”
Kris Murray, Owner
Child Care Marketing Solutions
“In a world awash in poor or nonexistent customer service, it is rare to find someone who so thoroughly understands the importance of a superior customer service experience and how to engage your employees in creating a system that works like magic. Vance Morris is our go-to resource for improving the service of our own private practices and the practices of our coaching clients throughout the world. If you want some “rahrah” inspiration and motivation on customer service, you can pick up any one of the thousand worthless books on Amazon, but if you want to see real, tangible results in your own business with customers, patients, clients or donors who stay, pay and refer to you like “magic” then call Vance Morris and get on his waiting list. No one knows this area more than Vance”
Dr. Dustin Burleson
Founder, Burleson Orthodontics & Pediatric Dentistry
“I was fortunate enough to have the opportunity to learn from Vance and the Deliver Service Now Institute. Vance teaches you not only how to apply the "Disney Magic" of service but also how to systematize it. As a coach being able to share with my clients the importance of systematizing service standards to make your business grow and operate batter is a such a valuable tool that I think many of us are missing. If you get the chance to learn these tools and improve your business from Vance, I would highly recommend it, it has changed my business as well as many of my clients!”
Ben Poswalk
Success Coach
So… A few last questions...
Who should attend?
This Disney Boot Camp is mission critical for Business Owners, CEO’s, Principles, or those with the authority to affect change in their organization
Who want to:
“I don't want the public to see the world they live in while they're in the Park (Disneyland). I want to feel they're in another world”
Walt Disney
A VITAL WARNING ABOUT ALL THIS
“It's something that will never be finished. Something that I can keep developing... and adding to.”
Walt Disney
- This is not theory being spewed by some corporate trainer or human resources person that has never worked a day in operations. (No offense to trainers and HR professionals intended)
- Nor is this mere advice from a charlatan who is deluded into thinking they are a Disney expert because they may have read a book or two about Disney.
- There is no Easy Button. The charlatans that espouse a 4-hour work week are out and about lurking in the shadows creating a near epidemic delusional belief in simplicity.
These Imposters may have read a few books about Disney.
These Rapscallions may have been to a park.
But these Frauds and Infidels have not worked there.
I Have!
You see, I spent over a decade working for the Mouse in Orlando. FL. I was a leader and executive at Walt Disney World working in the resort division. When I left, I had a team of over 300 generating over $25 million in sales.
Look, excellent client or patient service does not simply come from a pleasant greeting or assistance from some sort of new technological marvel. Excellent service is born from truly understanding your clients, needs, wants, desires and expectations AND implementing the right service standards to exceed them.
When you leave my Disney Bootcamp, you will have the blueprint for transforming your business into a service and profit power house.
Who should not attend:
“If you follow a top achiever, a highly successful person, a rich entrepreneur around for a week, all mystery about why and how he is so successful will be erased, and you will say “Look at ALL the things he does”
Jim Rohn
You actually buy – or should I say invest in – five things by attending this boot camp
#1 Synergy.
The interaction of elements that when combined produce a total effect that is greater than the sum of the individual elements. You will discover first-hand how Disney’s “whole” is greater than its parts.
#2 Experience.
I spent 10 years as a management executive at Walt Disney World. I was tasked with turning dreams into reality in many of the finest properties in Orlando. Since then, I have for the past 15 years, implemented these strategies in all of my businesses.
#3 Unvarnished / Unedited Expertise.
After 10 years in leadership roles at Walt Disney World, I accumulated an abundance of knowledge, experiences and practical know-how. You will get the unvarnished truth about Cinderella Smoking (and how not to let your clients see it) and the most efficient Service Systems designed to get maximum profitability. We will cover in detail how I was able to get Mickey Mouse to visit 400 people in 43 minutes and have each one of the guests leave feeling exhilarated and special.
#4 Efficiency / Speed – Be positioned to hit the ground running.
Your 3 days with me may well equal, replace or even be superior to years of private study, attendance at local conferences or even attending a Disney Institute Class. Armed with the insights and knowledge to propel your business forward.
#5 Alliances.
This boot camp brings out and brings together the most successful, interesting and profitable business owners from around the country. Create and expand your “rolodex” of experts who may be able to “solve that vexing problem” that has been nagging you for months or years. You may even meet someone who could have a connection that could mean the biggest deal of your life and the accompanying windfall.
“Whenever I go on a ride, I'm always thinking of what's wrong with the thing and how it can be improved.”
Walt Disney
A sixth side benefit – entertainment. Heck we are going to be at the Happiest Place on Earth, Walt Disney World. This will be a fun atmosphere in which to work on your business. We will be riding the rides, seeing the sites and dining on scrumptious meals. Though looking at all of that through a different lens.
Guided field experiences throughout the Walt Disney World Resort. I will be you personal tour guide as we go through the parks, revealing Disney's secrets (story telling, theming, details, pricing) that no competitor can duplicate
Value: $1,897.00
Three Nights at a Disney Premier Resort, The Grand Floridian: You can not only see Disney's experience genius, but live it day and night, absorbing each & every detail.
- Value: $1,750.00
VIP Reception and VIP Viewing at EPCOT’s Night Time show Illuminations: Not only is this going to be fun, but will show you how to create a VIP experience and turn your regular services into high ticket services
- Non Participants (Spouses, kids etc are invited to attend . RSVP is mandatory).
- Value: $375.00
Exclusive 3 Day Meeting Facilitation with me, building your own Disney Style Service System.
- Value: $10,991.00
Resources, Guides, Blueprints and Workbooks
- Value: $997.00
Attendee list for future networking:
- Value: What could one new key relationship mean to your wealth?
Most meals and snacks (There is one dinner on your own):
- Value: $1350.00
Walt Disney World Park Tickets
- Value: $458.00
Bonuses:
Your hotel rate at the Grand Floridian can be extended either before or after the meeting so that you can enjoy a little R&R (Rest & Relaxation).
- This will save you over $276.00 per night
You & your family can purchase discounted park tickets as a bonus to your attending the boot camp
Total Value $16,821.00
If you are going to be the ONLY attendee, choose the button below
If there are going to be 2 attendees from the same business, sharing a room, choose the button below
I have made the Disney Business Accelerator Service Boot Camp accessible for most businesses. It is even less than my regular one day consulting rate of $7,997.00 AND you get to be at Walt Disney World!
- You will also have the opportunity to bring your family to Disney for a vacation at a price that even most Travel Agents and Discounters can’t match. Come early or stay late. The hotel and park admission rates are good both before and after the Boot Camp.
- Your family is also invited to enjoy our VIP Reception and Viewing of EPCOT’s Illuminations. For just a small donation to one of my charities your family can enjoy an intimate party with exclusive views of the show, without elbowing through the masses to see the spectacle.
- While you will also be building your own personalized service blueprint during the session, with time to work on your business rather than in it, there is more.
- The fun does not stop when you leave the Boot Camp. You will also have three 1-hour coaching calls with me following the trip to Disney to answer your questions about your Service Plan.
So Vance, what is the investment into my business that you are asking for?
Great question, glad you asked it. The total investment in the Disney Business Accelerator Service Boot Camp and my Systematic Magic system is just 4999.
Yep, 4999 gets you
- three nights in Disney’s premier resort, The Grand Floridian,
- three days of creating, developing and scheming your personal Disney-Style Blueprint,
- most of your meals,
- meeting with current Disney employees,
- theme park tours,
- full access to the theme parks and of course,
- individual and personal teachings from me, building the business or practice comparable to none.
I mentioned earlier that the Disney Institute also holds sessions that are multi day experiential learning days. Their program, as of this writing, is $5,425. But then you need to get a hotel (1500 bucks), park tickets (at least 300 bucks), and travel from the airport (197 bucks). So in essence it is over $7,000.00 to attend.
The Disney Institute classes are also LARGER. It is not uncommon for there to be 50 or 75 people in a class. Not exactly an intimate learning environment. Their program is also STRICTLY SCRIPTED. There is very little deviation from the script or 1:1 personal interaction between the facilitator and the group. What else would expect from the Disney Company?
But here is the GINORMOUS difference. I bring you the unvarnished, unedited truth about the Disney systems.
It is done in a very intimate setting of just 15 primary attendees so that you can feel free to ask anything you want and I have the time to give you the answer it deserves, without fear of my boss or the Disney PR police having me hogtied. (When I was at Disney, we were VERY restricted on speaking to others about the inner workings of the company).
Imagine, commanding prices 2x, 5x, 7x or even 10x your closest competitor and your clients ecstatically, cheerfully and willingly giving you money and not even thinking twice about it. Price resistance is eliminated.
Imagine, your clients or patients becoming your all-powerful marketing force, creating such buzz and excitement that you can actually pick, choose and approve your clients before you ever meet them.
Imagine, being the one business in your city or town whose legendary service is raved about like a 10 year old just returning from Walt Disney World.
Imagine, generating “walk-on-burning-coals” client loyalty like Disney does.
Imagine, if you will, clients and patients who look forward to seeing you and are delighted every step of the way through your service who will stay with you for a LIFETIME.
If you are going to be the ONLY attendee, choose the button below
If there are going to be 2 attendees from the same business, sharing a room, choose the button below
Imagine no longer… You too can have a Mickey Mouse Business
Like any great business owner or entrepreneur, you need to be decisive and take immediate action, before someone else (maybe a competitor) gets one of the coveted spots on this trip.
There are only 15 rooms available, and as of today, 6 are taken.
As Walt Disney used to say:
“The way to get started is to quit talking and start doing”
Have more than 2 attendees?
Contact me for special pricing: Vance@DeliverProfitsNow.com
Not quite ready for a trip to Disney with me? You can discover more about how YOU can become the Disney of your profession in your city or town. Click the button below to get my...
disney secrets revealed blueprint
FAQ's
My business is different to Disney. Can I really expect to discover the secrets of growing my business? Yes! Whatever industry you’re in, you’ll find many ways to adapt what Disney does, and be able to profit mightily.
Can someone stay in the room with me? But of course! Bring the whole family. Great way to write off a vacation. The rooms typically have 2 queen beds as well as a pull out sofa bed. 5 people can fit in the room, albeit a bit snuggly.
Can I write this Disney field trip off as a business expense?? I’m not an accountant or tax advisor so I can’t advise you what action to take, however I can confirm that this is a business training, and many past participants have chosen to write off the expense
If I want to extend my stay for a few more days, how does that work? One of the benefits of this trip is that we are staying at Disney's premier resort, The Grand Floridian. Most rooms sell for over $600 per night. But as an attendee, you can extend your stay 3 days before or 3 days after the event at our preferred rate of $260 per night!
Will I see my family during the event? Sure! When you got to sleep! The event is jam packed with classroom training and park tours. Sorry, spouses who are not paying attendees cannot join you during the event. The exception being the opening reception and the dessert reception at Epcot on night #2. Families can join attendees for those receptions, and have VIP viewing of the Epcot light show. A $100 donation (per person, per reception) to the Queen Anne's Animal Rescue shelter will be their admission price. Here is the broad itinerary:
- Day 1: Opening reception: 6-8 pm
- Day 2: Classroom and Epcot. Families can join you at Epcot when the tour is over. (5:00 pm ish)
- Day 3: Magic Kingdom Tour and Classroom: We wrap up around 5:00 pm. You can then go back to the Magic Kingdom with your family
I am already an Inner Circle member, should I wait for the $2000 discount code? YES! Please wait (your won't miss out, I promise) That will be coming in a separate email in the next couple days.
How much are park tickets? For attendees, the park tickets are included in the total package. You can purchase discounted park tickets for family members or yourself if you are extending your stay. Since Disney has an almost infinite number of ticket combinations, I can't give you a hard cost. However, your discount will be in 10-12% off full price. There are also partial day tickets available that you will not find on the Disney website. You will only be able to get those from me.
If you are going to be the ONLY attendee, choose the button below
If there are going to be 2 attendees from the same business, sharing a room, choose the button below