Wow oh wow! I just had the most amazing conversation with my friend Scott Whitaker, founder of Membership Multipliers. In ...

The Walt Disney World 50th Anniversary celebrations beginning October 1, 2021 are taking shape! Recently, the President of Walt Disney ...

I talk about your “mission’ frequently. Not your mission statement, that is a bunch of hooey. Your mission. Disney: Make ...

I came across this little headline over the weekend: “Southwest Airlines keeps insulting me and I think I’ve had enough.” ...

Are you the victim of Marketing Malpractice? Have you been bamboozled by a so called “marketing agency?” Is your marketing ...

If you own my program The Ultimate Client Experience, you know that there is nothing that ticks off a client more ...