The Walt Disney World 50th Anniversary celebrations beginning October 1, 2021 are taking shape! Recently, the President of Walt Disney ...

I talk about your “mission’ frequently. Not your mission statement, that is a bunch of hooey. Your mission. Disney: Make ...

I came across this little headline over the weekend: “Southwest Airlines keeps insulting me and I think I’ve had enough.” ...

Are you the victim of Marketing Malpractice? Have you been bamboozled by a so called “marketing agency?” Is your marketing ...

If you own my program The Ultimate Client Experience, you know that there is nothing that ticks off a client more ...

For your safety… Be careful who you listen to Yes, I would agree, do not use cow poop as a ...