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Guess the difference

Today was my day of calls, conferences and presentations.

For some reason, all the stars lined up and each call ended up being about the same central point. we are ALL commodities.

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Think about it: what separates dentist from the one upstairs to the one across the street to the dentist across town?

They are all the same.

It is a commodity business.

They all buy their toothbrushes, toothpaste and icepicks from the same dental warehouse.

I mean there are only really 2-3 ways to clean teeth. Dentists all do it the same way.

And this is not just dentists. Take that word out of the sentence and insert your profession; carpet cleaner, barber, butcher, birth control factory security guard…. They are all commodities.

The ONLY thing that separates you from your competitors is the experience you provide

Being a commodity is akin to be being irrelevant… even insignificant.

This is not a position of power, authority or preeminence

It is a position of weakness.

Of being Walmarted

A race to the bottom in which no one wins.

There is a replay of the Minnie Mouster Class about creating experiences I did today for a few members that is worthy of your viewing and study. You can check it out here: Click

And if you are serious about breaking the chains of being a low priced commodity, of being seen as irrelevant or being looked over because you are insignificant in your market then I would invite you to consider becoming a DSNi Inner Circle Member, which you can do here: https://www.deliverservicenow.com/invitation/

Remember, you won’t profit unless you implement,

Vance “Experience” Morris

#customerservice #customerexperience #smallbusiness #clientexperience #entrepreneur #patientexperience

Like What You Have Learned So Far?

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Author of the book

Systematic Magic,  7 Magic Keys to Disnify Any Business


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