Share Article

Pepsi, battered, bloodied and bruised by Coke, will always lose.

Over the 129 years, Coca-Cola has done a masterful job of consistently reinforcing positive emotions through its advertising. Whether it’s Santa Claus, polar bears, or Mean Joe Green (Google it), they’re always drinking a Coke and they’re always happy. With the great Coke vs. Pepsi debate, Pepsi’s desperate messaging always plays on comparing itself to Coke. Coke, on the other hand, on only very rare occasions mentions its competition. Pepsi tries to convey its messaging to the rational/behavioral customer (see this mornings' email). And it is for that reason that Coke will always trounce and pulverize Pepsi in the great soda wars. Pepsi constantly and continuously tries to win the soda wars through functional, rational appeals (more refreshing, more liked, etc). Taste that beats the others cold
  • Say Pepsi, Please
  • Nothing Else is a Pepsi
  • Every Pepsi Refreshes The World
  • The Best Drink Created Worldwide
Coke instead has always made emotional appeals.
  • I'd Like to Buy the World a Coke
  • Thirst Knows No Season
  • Have a Coke and a smile
  • Taste the feeling
Even brain scan studies have demonstrated that while perhaps the Pepsi techniques have worked on some level, as soon as someone sees Coke, the power of the emotional connection comes in and Coke wins every time. Create emotional loyalty by providing positive memorable experiences. Coke may be very simple in its happiness strategy, but it rarely compares or bashes its competition, and that’s why they win the Cola wars.   In April's Mouster Class, I demonstrate how to create these emotional connections with your clients and prospects. Leave your competitors battered, bloodied and bruised, without even mentioning them in your marketing. So if you are thinking "Maybe I should be an Inner Circle Cast Member" please do! You simply can't lose. In a mere 9 hours, this months Mouster Class goes into the DSNi vault.   https://www.deliverservicenow.com/invitation-to-become-a-dsni-inner-circle-cast-member/
Remember, you won't profit unless you implement, Vance "I really don't like Coke or Pepsi" Morris

#customerservice #customerexperience #smallbusiness #clientexperience #entrepreneur #patientexperience

Like What You Have Learned So Far?

GET ACCESS TO MY WEEKLY TIPS

Author of the book

Systematic Magic,  7 Magic Keys to Disnify Any Business


You May also like

Books probably banned from school libraries

every one assured to offend someone. From the Far Eastern Shore of Maryland Hey ,  I am often asked what I read. It is a wide and varied list. Not just books, but magazines, blogs etc. My mailman must think I am nuts! As I get both The Epoch Times (conservative) and the New York

Read More

Why you need Millipede Marketing

And shouldn’t fry them with a magnifying glass From the Far Eastern Shore of Maryland Hey ,  If there’s one critter known for creepy crawlies, it’s the lowly millipede.  Contrary to what you might think, they a) don’t have a 1000 legs (750 tops) and b) they aren’t insanely poisonous or dangerous.  Nevertheless, they are

Read More

How to stop the Four Horsemen of DOOM in their tracks…

They could be riding roughshod over your biz From the Far Eastern Shore of Maryland Hey ,  Possibly one of the most well-known images from ancient prophecies is that of the “Four Horsemen of the Apocalypse” –  riding on horses of white, red, black and pale.  I’ll leave interpretation up to the experts, however, there’s

Read More